Machine Operation Maintenance
Machine Operation :: Regular Maintenance
Your Spaceman USA machine requires regular maintenance in order to operate at peak performance for years to come. Much like changing the oil or replacing the tires on your car, your Spaceman USA machine needs some regular maintenance. Some of this maintenance can be performed by the end user during a regular cleaning. Other maintenance requires an authorized service technician to be performed correctly.
Note: The more often you clean and maintain your machine, the better product consistency you'll experience. Your machine will also last longer and experience fewer service events when it is properly maintained.
- Replace Tune Up Kits – Spaceman recommends replacing all wearable parts once per quarter. See Soft Serve Tune Up Kits or Frozen Beverage Tune Up Kits for more information.
- Replace Scraper Blades
- Inspect Inside of Machine for cleanliness
- Schedule annual maintenance to clean condensing units, check belt tension, and overall machine performance.
- While most parts can be replaced by the operator, some maintenance or repair tasks require a professional service technician. Spaceman’s Help Desk provides detailed instructions on repairing and replacing most major components, and Spaceman Technical Support is always available to connect you with an Authorized Service Agent to keep your machine running at peak performance.
Notice: If your equipment is having issues related to product quality, or encountering STOP protections, Spaceman USA may require you to first Clean & Lubricate the machine and conduct preventative maintenance (including replacing quarterly wearable parts) in order to perform troubleshooting or warranty service.
Machine Operation Remote Training
Machine Operation :: Remote Training All Spaceman USA machines come with a one-time free remote training over the phone or a video call. Additional trainings are also available for a small fee. The free remote training includes going through a ...
Machine Operation Cleaning
Machine Operation :: Cleaning Cleaning your Spaceman machine consists of draining out all the product, rinsing, washing, and re-assembling all the food-contact parts with proper lubrication. Along with your operator manual, Spaceman provides a ...
Machine Operation Daily Tasks
Machine Operation :: Daily Tasks Introduction Throughout each day, you should perform several tasks multiple times. These tasks are intended to keep your Spaceman machine operating at peak performance for many years to come. These tasks also help ...
Machine Installation Included Items
Machine Installation :: Included Items All Spaceman USA machines are shipped with the following items: User Manual Cleaning Guide Spare Tune-Up Kit Brush Kit Tube of Lubrication Limited Warranty (via Email) Welcome E-Mail with information on how to ...
SS: Verify Machine Performance
Troubleshooting :: Soft Serve :: Machine Performance Introduction During periods of peak production, high ambient temperatures, or busy seasons, it may sometimes seem like your soft serve machine is not keeping up. Often, this is a result of many ...