Machine Operation Remote Training
Machine Operation :: Remote Training
All Spaceman USA machines come with a one-time free remote training over the phone or a video call. Additional trainings are also available for a small fee.
The free remote training includes going through a complete start-up of your Spaceman USA machine, including the first disassembly, cleaning, assembly and lubrication, sanitization, adding product, and making your first frozen treat. We will help you adjust your viscosity (and overrun as required) for the first time, as well as provide useful tips for running the equipment successfully. Remote training usually takes 1-2 hours to complete.
Note: It is the end-users responsibility to be prepared for the remote training. You must have electrical, product, sanitizer, and adequate time to complete the training. If you are not prepared for training, you may be charged a re-training fee.
Machine Operation Cleaning
Machine Operation :: Cleaning Cleaning your Spaceman machine consists of draining out all the product, rinsing, washing, and re-assembling all the food-contact parts with proper lubrication. Along with your operator manual, Spaceman provides a ...
Machine Operation Maintenance
Machine Operation :: Regular Maintenance Your Spaceman USA machine requires regular maintenance in order to operate at peak performance for years to come. Much like changing the oil or replacing the tires on your car, your Spaceman USA machine needs ...
Machine Installation Included Items
Machine Installation :: Included Items All Spaceman USA machines are shipped with the following items: User Manual Cleaning Guide Spare Tune-Up Kit Brush Kit Tube of Lubrication Limited Warranty (via Email) Welcome E-Mail with information on how to ...
Machine Installation Clearance
Machine Installation :: Clearance Introduction During installation and operation of your Spaceman USA machine, your machine is required to have a minimum of 6" (150mm) of clearance on all sides of the machine (including the rear of the machine) in ...
SS: Verify Machine Performance
Troubleshooting :: Soft Serve :: Machine Performance Introduction During periods of peak production, high ambient temperatures, or busy seasons, it may sometimes seem like your soft serve machine is not keeping up. Often, this is a result of many ...